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Soardist has and assumes no obligation to proof or otherwise review the content or layout of your order. Even if a Soardist customer service representative has inquired as to the attributes of one of your prior orders, you are not entitled nor should you assume that Soardist will review any other order you place. Orders are printed in their “as submitted” form and the customer is fully responsible for final proof and layout verification and approval prior to submission to the print process. Soardist DOES NOT make any changes on customer files. Once you submit an order to the print process you are agreeing that you are fully satisfied with the document layout and content and you accept responsibility for any errors therein. Soardist will assume that you have verified the spelling, grammar, content and layout, etc. are all correct and it will not accept any liability for errors such as misspelling, grammar, damaged fonts, punctuation, transparency, overprint, improper layout, die lines or, sizing, etc.
Soardist does not provide proofs of any order unless the customer requests it as part of the order process and it is an option available for the product. If you request a proof then it is your responsibility to verify the proof against the original (and to correct any spelling or grammatical errors, etc).
If a proof is requested, then your job will not be processed or deemed production ready until you have approved the proof in writing. Please be aware that this may impact the job turnaround time.
Turnaround time starts once your proof is approved
If your file is placed on hold, the turnaround time will begin once you select 'Run As Is' or once a re-uploaded file is received.
If an email design proof is requested, the turnaround time will begin once you approve the design proof.
example:
Next day means order approve monday and will ship Tuesday for QTY 1-5pcs
2 business days means order approve monday and will ship Wednesday QTY 6-10pcs
3 business days means order approve monday and will ship Thursday QTY 11-20pcs
4 business days means order approve monday and will ship Friday QTY 21-50pcs
All the times are based on normal business days, Monday through Friday, excluding federal holidays. Please note this does not include shipping time.