Frequently Asked Questions
Virtual Samples - Free
Virtual Samples are a great way to visualize a client’s design on our products. We can take your client’s logo, brand colors, and design elements and put it on any of our products, giving you the edge you may need to win the job!
Please note that this is a free service with two complimentary revisions (any revisions beyond this will come with a $25 charge). Please also note that Virtual Samples are for presentation purposes only and cannot be submitted as print-ready artwork. If your client does proceed with placing an order, you will need to provide us with hi-resolution and / or vector art files.
(see our artwork guidelines).
Soardist Time Saver Bundle - $35 (flag,tent,table cover and trade show)
If you have high resolution / vector artwork but don’t have the time to lay it out using our templates, we can help! The Soardist Time Saver Bundle includes the creation of Virtual Samples, Proofs, and Print-Ready Art Files. If we run into any issues with the artwork, we will make sure that you are aware before the order is produced so that a decision can be made on whether to submit new art or print as is. non-refundable
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Soardist Time Saver Bundle - $65 (apparel)
If setup is needed with apparel for roster names, number, or size, there will be a minimum charge of $65 per hour. For roster template - download link. Please contact us to determine hours needed for your apparel design setup. All time saver bundle fees are non-refundable.
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Soardist Time Saver Bundle + Design - $65/hr
If your client doesn’t have high resolution / vector artwork available, leave it to us! This option includes all of the perks of the Soardist Time Saver Bundle, but with layout and design assistance as well. We will:-Conceptualize a design for you based on your specifications and/or brand guidelines (if applicable)-Redraw / rework logos so that they are print-ready-Search stock image sites for high-res images to include in your designPlease note that this Bundle comes with a minimum charge of 1 hour. You will be notified prior to the continuation of the project if additional time is required.Please click on the link below and fill out the request form with as much information as you can. Depending on our request volume, we should have your request completed and emailed back to you within one business day. non-refundable
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we Will charge $25 per order for color matching .see pms color book
https://www.dropbox.com/s/73r6jcq6m3t8rmn/pantone_color_swatchbook.pdf?dl=0
We use CMYK printers to create these graphics. Because of this, 100% reproduction of defined colors is not possible.
When colors are critical:
Differences between colors in the printed banner and original file can occur at many different stages. Because of the variations
in different output and viewing devices we are unable to accept color variation as a reason for complaints unless all of the fol-
lowing guidelines are followed:
- Indicate Pantone values for all critical colors.
- A layered version of the file must be included
- When this is provided we will try our best to match required colors. Again, because we use CMYK printers to create
these graphics 100% reproduction of defined colors is not possible.
- In addition, banner finished with extra 100GSM matt coating does also affect the final result.
Without all of the above information, color deviations as a reason for complaints will not be accepted
Please Note: We only accept one artwork per product.
Double Sided products will allow for the upload of two graphics, one per side.
Event Tent Canopies will allow for the upload of four graphics, one per side.
**Please do not upload ZIP files or PDF’s with multiple pages as a hold may be placed on your order. Production delays may result.
Yes, you need to upload each different design and or size for apparel item.
Examples; Same design with multiple sizes.
Multiple designs with different sizes.
We are not responsible for customer's roster design. We have a roster design tool online, please reference https://soardistusa.com/collections/design-online
Paper-Transfer Dye Sublimation
Paper-transfer dye sublimation is a great way to print photorealistic images to fabric. Aqueous ink is imbedded into a layer of coating on the transfer paper, which is then applied to polyester fabric. With heat and pressure, the ink permanently becomes part of the fabric. Dye sublimation is ideal for table throws, flags, fabric displays, event tents and more.
If your artwork contains custom swatches, these will not be guaranteed for color output and will be printed as-is. Please also note that printing graphics on multiple materials will not be guaranteed for a perfect match
We only accept these file formats: JPG and PDF (single page)
Please make sure your artwork size is the same exact size of your order. Also,do not include any bleed or crop marks.
We accept JPG and single page PDF. We suggest 150 dpi resolution at 100% of the final print size. Also do not include any bleed or crop marks
File Specifications:- Flatten all Objects/Gradients/Swatches/Symbols/Special Effects/Transparencies- Outline all text- Flattened PDF (Single Page) or JPEG file types only- Remove all crop marks/bleed otherwise they will be printed- File must be the same exact size as what is ordered (exception is Gallery wrap Fold Edge and Products with templates)- CMYK only (we do not print Pantone/5th/Spot/RGB)- 150 dpi- If using a template, the file uploaded to our site should match the exact "template size" (different than "graphic size").- Do not scale template files, just flatten them and save at 150 dpi- Files over 200" can be scaled- Under 300 mb for upload
***Remove EVERYTHING from your file that you do not want printed on the final product - especially hidden layers and template guidelines.
- Make sure all objects are embedded and flattened (we do not print Non-Native Art).
- If the file is made in Indesign, please flatten the file in Illustrator or Photoshop and export to a JPEG ONLY as we don't recommend using Indesign at our facility.
- If using Compound Paths to create transparencies/shapes, please completely rasterize or flatten them into the file or they may print incorrectly.
- We do not have specific measurements for Panel jobs. If you are printing in Panels, please make sure you are providing a minimum of 1" overlay in your files.Template set up (general directions):- Design on a layer on top of our template- Once the design is made, delete the entire layer that includes the blue space/text/guidelines we provide or else they will be printed- Flatten all objects/transparencies/gradients/swatches and outline all text- Save the file as a flattened PDF or JPEG full size at 150 dpi- The size of the file uploaded to the website should be exactly the same size as the template was provided, including the artboard (white) space in the file+ Our template is used as a guide or reference to show general placement of logos/graphic elements+ We print on white material, if you leave an area blank it will print white+ For Advertising Flags, leave a safety margin of at least 2" from all edges to prevent text from being cut off/hemmed over.If you have any questions about file set-ups, please contact us via phone 888-422-9256 or email at info@soardistusa.com.
No bleed or crop marks. Make your artwork match the size requested on the order. We are not responsible for crop marks or registration printed.
NO. Instead, please ensure that all fonts are outlined prior to file upload. If you are using Photoshop, please provide flattened file only.
Raster-based artwork such as photos or flattened artwork (from Adobe Photoshop) are made up of tiny squares (pixels), and depending on your resolution and/or final output size desired, the file could have a low quality end result. Any raster elements you wish to use should have a high enough resolution (DPI) before considering them for your large format product.
Vector-based artwork such as illustrations or clip-art style elements (from Adobe Illustrator) is made with mathematical calculations, and can be scaled up to any size without losing quality. Keep in mind that any effects used in Adobe Illustrator are raster-based and have transparency: this greatly adds to file size and you must have correct settings in your "Document Raster Effects Settings" to ensure best output for these effects. If you are doing a photo-quality print on a 36" x 48" poster, and leave the raster effects settings at default 72 DPI - you may see tiny squares in your drop shadows, as opposed to a smooth shadow.
https://submit.jotform.com/92605798594172
Quark, Corel Draw, Word, Power Point, Excel, Publisher, Pagemaker, low resolution scanned images and InDesign files, unless exported to an .eps or .pdf format, will incur additional art charges or be rejected.
At this time, SOARDIST can only accept one artwork file per job. Please create one job per artwork you intend to submit.
No. Encrypted PDF files may result in a misprint or your order being placed on hold. Please make sure all PDFs submitted are not encrypted, all fonts are outlined and all images are embedded.
Pre-Production images will only be provided upon request from distributor/customer
Pre-production image will be produced within 24 business hours after virtual proof approval
For apparel orders 1-99 in quantity:
-Virtual print ready file must be approved first.
-The fee for each of the pre-production images is the cost for one piece
For apparel orders 100+ quantities:
-Virtual print ready file must be approved first.
-The first pre-production image is free
-Each additional pre-production image will incur a fee of the cost for one piece
https://submit.jotform.com/92605798594172
SOARDIST.com is a resource for the Trade-Only. We do not compete with trade customers for their clients.
Any order request to cancel after proofs have been sent are subject to a 20% cancellation fee. No fee for cancellations that have not been proofed.
Jobs cannot be stopped and/or cancelled once they are in “Approved” status. There will be no refunds of any kind after a job has been approved.
Soardist has and assumes no obligation to proof or otherwise review the content or layout of your order. Even if a Soardist customer service representative has inquired as to the attributes of one of your prior orders, you are not entitled nor should you assume that Soardist will review any other order you place. Orders are printed in their “as submitted” form and the customer is fully responsible for final proof and layout verification and approval prior to submission to the print process. Soardist DOES NOT make any changes on customer files. Once you submit an order to the print process you are agreeing that you are fully satisfied with the document layout and content and you accept responsibility for any errors therein. Soardist will assume that you have verified the spelling, grammar, content and layout, etc. are all correct and it will not accept any liability for errors such as misspelling, grammar, damaged fonts, punctuation, transparency, overprint, improper layout, die lines or, sizing, etc.
Soardist does not provide proofs of any order unless the customer requests it as part of the order process and it is an option available for the product. If you request a proof then it is your responsibility to verify the proof against the original (and to correct any spelling or grammatical errors, etc).
If a proof is requested, then your job will not be processed or deemed production ready until you have approved the proof in writing. Please be aware that this may impact the job turnaround time.
Turnaround time begins once your file is uploaded.
If your file is placed on hold, the turnaround time will begin once you select 'Run As Is' or once a re-uploaded file is received.
If an email design proof is requested, the turnaround time will begin once you approve the design proof.
All the times are based on normal business days, Monday through Friday, excluding federal holidays. Please note this does not include shipping time.
If there is any issue with your order you must report the problem within 5 business days after the delivery date. Please call us and a representative will assist. If you do not contact us with in that time frame we will assume that your job was correct at the time of receipt.
The following are some guidelines and examples of issues that do not constitute grounds for a refund, or a return or reprint of a product:
An order that is refused at time of delivery or undeliverable orders. (We will reship the product at the customer's expense if requested).
The product is lost, delayed or returned to Soardist due to an error made by the customer in submitting the proper shipping address. (For product that is later found or that is returned to us we will reship the package with a corrected address and charge an additional shipping fee for the shipment).
Product that is delayed in production and/or shipping as a result of the customer providing inaccurate information.
Product that incurs a higher shipping charge as a result of the customer providing inaccurate information.
Product that is delayed in production and/or shipping as a result of shipping company delays, acts of God, weather conditions, environmental or dangerous goods incidents, perils of the air, public enemies, public authorities acting with actual or apparent authority, acts or omissions of customs officials, authority of law, quarantine, riots, strikes, work stoppages or slowdowns, or other labor disputes or disturbances, civil commotions or hazards incident to a state of war, local or national disruptions in ground or air transportation networks or systems due to events beyond our control, disruption or failure of communication and information systems, disruption or failure of utilities, international customs issues, and any other circumstances that are beyond our direct control.
Errors that are contained in the uploaded customer file, e.g., misspelling, graphics, grammar, damaged fonts, punctuation, die lines, transparency, overprint, and finished product size. Soardist does not any changes on customer files.
Product that experiences print or images that are fuzzy, pixilated or otherwise distorted as a result of the customer providing artwork that is not at a minimum of 150 DPI at 1:1 ratio (or 100%) and/or in CMYK mode.
Products that do not exactly match color or ink density. Soardist does not color match or match customer specified ink density.
Orders that are duplicated as a result of customer error.
Orders that are canceled after the order has entered into production (or any process thereafter).
Orders that contain dated materials that arrive after the relevant date or with insufficient time to use the material as intended. It is a customer's responsibility to allow sufficient time when placing an order for time sensitive materials.
Our failure to notify you of any delay, loss or damage in connection with your printed products or shipment or any inaccuracy in such notice.
The release of an order by the shipper without obtaining a signature.
Shipping Facility: 13040 San Fernando Rd. Sylmar, CA 91342610 Supreme Dr Bensenville, Illinois 60106
Unit 18, 45 Normanby Road, Notting Hill, Vic 3168 Australia
we offer 10% off for first time customer Self Promo Program.please contact your sale rep for more details or call us (888)422-9256
- Awaiting Artwork(Artwork files have not been received for this job)
- Awaiting Staff Approval(Job is being checked for errors)
- On Hold(There is a problem with job, more instructions will be sent via email)
- Awaiting Customer Proof(Customer needs to approve email proofs)
- Printing(Job is being printed.)
- Trimming(Job is being trimmed and packed)
- Ready for Pickup(Job is now available at store pickup)
- Shipped( Shipping label has been created and carrier has taken possession)
- Completed
- Reprint(Job is being reprinted)
- Awaiting Refund(Refund request has been received, accounting department will process)
- Refunded(Refund has been processed)
You can't change the shipping address once the order has been paid for; instead please cancel the order within 1 hour on your order page and then place a new order. If we need to reroute after the order ships, there will be an $35.00 charge to change the address for orders ship from chicago ,if order from international can't make any change once shipped ,and we cannot guarantee the success of the reroute. This will also add 1-3 days to the transit time. All orders that have already approved artwork and or are in print production cannot be changed or cancelled for any reason.
Yes, You are able to use your shipper account number for orders that have hardware associated with them. This will inlcude both hardware only orders and orders that are graphic+hardware packages. If the order is for graphics only you are not able to use your shipper account number as the graphics are being shipped directly from our factory in China. Excludes: Retractable banner stands, Step and repeat backdrops
Yes, you can upgrade your shipping or change an address on orders that have not yet reached "PRINTING" status.
Please contact us immediately and a Customer Service Representative will assist and confirm this change.*
*Upgraded shipping charges will apply.
Yes, we do. However, your HARDWARE order has to be placed before 11:00 AM PST OR 11:00 AM CT to be qualified for same-day service.
Yes, you can change from store pickup to shipping for hardware order only , graphic orders don't offer pickup service . Shipping fees will apply and need to be resolved before your item(s) will ship.
Orders shipping via FedEx Ground may take 5-7 business days in transit depending on your location. Weekends, holidays, and observance days do not count as transit days.
Note: We are not liable for late shipments due to FedEx exceptions, such as bad weather conditions. If you received a late package and would like to be considered for a shipping refund, please notify us. We will contact Fedex to see if a reimbursement is possible, however, it is not guaranteed
Please contact us right away if address change is needed after it ships and tracking has been generated. We will contact the shipping company in attempt to reroute the package to desired address. If we can make the change, there is a $35.00 reroute fee per package for all orders ship from Chicago . if orders ship from international ,can't make any change
all graphics orders from Shanghai 5-7 days shipping
all hardware ship from local warehouse
you will receive 2 tracking
yes ,we can ship international ,for Canada can use customer account ,label or pay shipping
for ship to other country is pre paid
Yes. we accept fedex,ups .usps customer shipping label ,need customer arrange the pickup service
TERMS AND CONDITIONS
Welcome to soardistusa.com. We provide our Website as a service to our customers. Please read these Terms and Conditions carefully. These Terms and Conditions govern your access and use of soardistusa.com. By accessing or using soardistusa.com you agree to be bound by all of the Terms and Conditions and to any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services of this Website. soardistusa.com reserves the right to make changes to this Site and to these Terms and Conditions at any time without prior notice. Your continued use of this Site is and shall be deemed to be your agreement to be bound by any such modifications, alterations or updates.
You also agree that we may provide all legal communications and notices to you electronically by posting them on soardistusa.com or, at our election, by sending an e-mail to the e-mail address you provided to us when you registered at our Website. You may withdraw your consent to receive communications from us electronically by emailing us at sales@soardistusa.com. However, if you withdraw your consent to receive our communications electronically, you must discontinue your use of your account at soardistusa.com.
Copyrighted Materials for Limited Use
soardistusa.com contains graphics, photographs, images, document layouts, artwork, text, fonts, software tools, and other information (referred to herein as "Content"). This Site and all Content are the copyrighted property of soardistusa.com and/or its subsidiaries (referred to herein as "soardistusa.com") or the copyrighted property of parties from whom soardistusa.com has licensed such property. All rights in this Site and its Content are reserved worldwide. It is strictly prohibited to retain the copy, distribute, publish, or use any portion of the Content except as expressly allowed in these Terms and Conditions. soardistusa.com reserves the right to add, delete, or modify any part of the Content at any time without prior notice.
Use of Site
You are granted permission to access and use this Site and its Content for the sole purpose of preparing, evaluating, and ordering products or services solely through soardistusa.com (referred to herein as "Products"). No other download, retention, use, publication, or distribution of any portion of the Content is authorized or permitted. Obtaining Products from soardistusa.com does not entitle you to use any portion of Content apart from the finished Products as they are supplied by soardistusa.com. You agree to use this Site in a responsible manner that is in full compliance with these Terms and Conditions and with your local laws and regulations, including import and export regulations. Without limitation, no portion of Content may be utilized as a trademark or service mark, for any pornographic use, for any unlawful purpose or use, to defame any person, to violate any person's right of privacy or publicity, to infringe upon any copyright, trade name, trademark, service mark or other intellectual property right of any person or entity. You agree that you will not use the Site to produce Products that are offensive, unlawful, harassing, libelous, threatening, harmful, obscene, malicious or otherwise objectionable. soardistusa.com may terminate its service to customers found to be using soardistusa.com to engage in undesirable activities. You are solely responsible for your use of Content in combination with any other images, graphics, text or other materials you incorporate into your Products. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have obtained the appropriate authorizations from the owners. You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and you have all required rights or permissions necessary to incorporate third party material into your Products. By placing an order thru soardistusa.com, you warrant that you have all necessary permission, right and authority to place the order and you authorize soardistusa.com to produce the Products on your behalf.
Order Cancellation Policy
Any order request to cancel after proofs have been sent are subject to a 20% cancellation fee. No fee for cancellations that have not been proofed.
Jobs cannot be stopped and/or cancelled once they are in “Approved” status. There will be no refunds of any kind after a job has been approved.
- OUTDOOR DISPLAYS & GRAPHICS
- Outdoor products are not designed to be used in extreme weather conditions. These include but are not limited to winds of more than 23mph, extreme temperatures and bad weather conditions. Please take down the display and safely store when extreme weather conditions are expected. Failure to do so will void the warranty.
- Should you need to return a product due to order cancellation or for any reason other than a warranty matter, Soardist reserves the right to carry out a full inspection of the product before accepting the return. All returns of this matter must be noted to a Soardist representative within 5 days of receipt and are subject to a 25% restocking fee. Soardist will not accept the return of a used or custom-made product or graphic.
Soardist USA focuses on providing our customers with the best possible printing experience and products. If there is any issue with your order, you must report the problem within five (5) business days. You can submit your claim by calling our Customer Service Dept at (888) 422-9256, Option 1 or through our Help Center online under Submit Case . All acceptable hardware can be returned with a 25% restocking fee.
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Our Customer Service Representative will document your complaint and create a claim for you to reference as we investigate how to best resolve the issue. All defects and/or order issues must be reported to soardistusa, Inc. within 5 business days of receiving your order. Customer will be requested to submit digital photos to document the product’s defects. In some cases, customer will be required to ship defective product(s) back to soardistusa at their own expense and in an agreed upon reasonable time frame. In cases where the order is required to be shipped back to soardistusa at the customer’s expense, soardistusa may reimburse the customer for shipping if a defect is determined to exist. Any charges related to expedited orders, such as rush printing or shipping, are non-refundable for defective products unless FedEx delivers a defective product or fails to deliver an order. Turnaround time and shipping options for reprinted orders varies due to available production capacity and are at soardistusa’s discretion. Turnaround time begins after receipt of final proof approval. Final approval will only be accepted in written format. No verbal approvals will be accepted.
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Customer Supplied Proofs
We are not responsible for any and all errors in the customer’s printing job if they select the “No Proof. Run As Is.” option.
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Color Proof Accuracy
Please note color proofs cannot match the final product 100% due to the fact that proofs are created in a different way than the printed piece and the customer supplied proofs are not calibrated to our presses.
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Indemnity
You agree to indemnify, defend and hold soardistusa.com harmless, its partners, affiliates, subsidiaries and suppliers from any liability, loss, claim and expense related to your violation of this Terms and Conditions. You agree to defend, indemnify, and hold soardistusa.com harmless from any and all claims arising from the improper use of trademark, copyright, or other protected material.
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Right of Refusal
We reserve the right to refuse service or products to any person or organization.
- OUTDOOR DISPLAYS & GRAPHICS
- Outdoor products are not designed to be used in extreme weather conditions. These include but are not limited to winds of more than 23mph, extreme temperatures and bad weather conditions. Please take down the display and safely store when extreme weather conditions are expected. Failure to do so will void the warranty.
- Should you need to return a product due to order cancellation or for any reason other than a warranty matter, Soardist reserves the right to carry out a full inspection of the product before accepting the return. All returns of this matter must be noted to a Soardist representative within 5 days of receipt and are subject to a 25% restocking fee. Soardist will not accept the return of a used or custom-made product or graphic.
Please be aware that wearing these jerseys for gameplay may result in damage to the product or pose risks to the wearer. We recommend only using officially authorized jerseys for sports-related activities.
By purchasing and wearing our jerseys, you acknowledge that they are not intended for gameplay, and we shall not be held responsible for any damages or injuries resulting from their use in such contexts.
ASI RATE https://www.asicentral.com/supplierratings?asinumber=88083
As you know, SOARDIST offers a drop shipment service that blind ships orders directly to your customer on your behalf. Meaning, we print your business name and address on a label and place it on the box as the return address and your customer’s information is placed as the shipping address. And if you desire to utilize this service, it is via request.
As many of you know we are located in a number of states. The California Department of Tax and Fee Administration, requires us to collect use tax on purchases shipped to each of their states. Since the South Dakota Vs Wayfair ruling in the Supreme court of the Unites State ruled in favor in the State of South Dakota on June 2018 we are also now required to collect sales tax on a total of 18 different states. This means that we are to collect sales tax on all orders drop shipped on our customers behalf unless we are provided with a copy of a state approved resale certificate of each destination state. Out of state retailers are liable for any tax due.
What does this mean for you?
If you request a drop shipment to your customer whose shipping address is located in the states noted below and your place of business is located outside of one of these states, then you are required to pay use tax. *To file for exemption from paying use tax at the time of purchase, you must obtain and submit to us a reseller’s certificate for the state in which the drop shipment is going. To self-report use tax, you will need to apply for a Certificate of Registration-Use Tax on each corresponding state. Please also reference each state section below for detailed information about each state and their requirements.
SOARDIST does not provide tax, legal or accounting advice. This material has been prepared for informational purposes only, and is not intended to provide, and should not be relied on for, tax, legal or accounting advice. You should consult your own tax, legal and accounting advisors or the corresponding State before engaging in any transactionStates to charge tax for Drop Shipments- Click each state to see more details
ARIZONA
ARKANSAS
CALIFORNIA
CONNECTICUT
FLORIDA
GEORGIA
HAWAII
INDIANA
KANSAS
KENTUCKY
MARYLAND
MICHIGAN
NEW JERSEY
NORTH CAROLINA
OHIO
PENNSYLVANIA
TEXAS
UTAH
WASHINGTON
WISCONSIN
*If you do not submit a reseller’s certificate, but you need us to drop ship to any of the states mentioned above, then we will collect tax at the time of the order. Please keep in mind that tax for orders shipping to California will be calculated at a 10% mark up and combined sales tax rates in California range from 7.25% to 10.25%
Ex. 1 Your business is based in Nevada. Your customer is located in WALNUT, California and you request we drop ship it to them. At the time of order, you will be charged tax at WALNUT’s rate of 7.75% based on a 10% markup of the product. The product will not be marked up for your order; only the taxes due is based on a 10% markup of the product and on the city tax rate. If you submit to us a California reseller’s certificate, then you will NOT pay us any tax.
Ex. 1.a. - Let’s say the SOARDIST price for example product is $100, and it drop ships to WALNUT, CA. WALNUT tax rate is 7.75%.
$100 x 1.1% (10% markup) = $110.00
$110.00 x 7.75% = $8.53
$100 (wholesale price) + $8.53 (tax due) = $108.53
when register a wholesale account ,will request upload certificate
PERMIT FORM DOWNLOAD
What does it mean to have a NexusNexus is a legal term that refers to the requirement for companies doing business in a state to collect and pay tax on sales in that state. A nexus can be created by having a physical presence in the state, having employees. In some cases, however, the use of a drop shipper or a contract with a distributor that functions as a drop shipper is considered a taxable nexus creating activity.What does Blind Drop-ship mean?Blind Drop-ship is the action of moving goods from the manufacturer directly to the retailer without going through the usual distribution channels. As a result, the merchant never sees or handles the product.How is the Sales tax going to be calculated?For most states, taxes are calculated based on the destination tax rate but there are some states like PA and TX where the rate would be a set percentage no matter the destination.How would SOARDIST know when to charge sales tax?Our systems search for a copy of a resale certificate under the customer's account. If the client has a Certificate for the ship to state then our system will not calculate tax on the order. If there isn't a Certificate on file for the destination state then a tax rule will apply based on the destination state.Which States do not accept Out-of-state resale Certificates?California, Florida, Hawaii, Illinois, Louisiana, Maryland, Massachusetts, Washington, Washington D.C.
For more information regarding drop shipments or how to obtain a reseller’s certificate or certificate of registration-use tax, see links below.
California
- California Department of Tax and Fee Administration
- Publication 121, Drop shipments (California State: Board of Equalization)
- Guide for New Permit and License Holders
- California State: Board of Equalization: Contact
Toll-free: 1-800-400-7115
Outside the US: 1-916-445-6362
Pennsylvania
Business Taxes: 1-717-787-1064
Hawaii
Taxpayer Services: 1-808-587-4242
Toll-free: 1-800-222-3229
Maryland
Maryland Comptroller’s Office: remotesellers@comp.state.md.us
Toll-free: 1-800-MD TAXES
Georgia
Georgia Economic Nexus: Toll-free: 1-877-423-6711
Indiana
Georgia State: TEL: 1-317-233-4015
New Jersey
New Jersey State: TEL: 1-317 233-4015
Michigan
Michigan State: TEL: 1-517-636-6925
North Carolina
North Carolina State: Toll-free: 1-877-252-3052
Texas
Texas State: TEL: 1-800-252-5555
Soardist Paid Holidays
2022
Thanksgiving – Thursday, November 24th & Friday, November 25th
Christmas Week One – Monday, December 19th – Friday, December 23rd (by seniority)
Christmas Day Observed – Monday, December 26th (everyone)
Christmas / New Year Week Two – Monday, December 26th – Friday, 30th (by seniority)
2023
New Year’s Day Observed – Monday, January 2nd (everyone)
Good Friday – Friday, April 7th
Memorial Day – Monday, May 29th
Independence Day – Tuesday, July 4th
Labor Day - Monday, September 4th
Thanksgiving – Thursday, November 23rd & Friday 24th
Christmas Week One – Monday, December 18th – Friday, December 22nd (by seniority)
Christmas Day – Monday, December 25th (everyone)
Christmas / New Year Week Two – Monday, December 25th – Friday, December 29th (by seniority)
2024
New Year’s Day – Monday, January 1st (everyone)
- Material: 4oz. Polyester flag material
- Single sided
- Available to 62" wide
- Scratch resistant. Washable
- Outdoor use or indoor use
- Used for: flags
- Material: 8.8oz material
- Single sided
- Available to 98" wide
- Outdoor use or indoor use
- Used for: table covers, tension fabric
- Material: 8oz material
- Single sided
- Available to 62" wide
- Outdoor use or indoor use
- Used for: A-frame, pop out banner
- Material: 600 Denier material
- Single sided
- Available to 98" wide
- Outdoor use
- Used for: canopy tent
- Features: absorb moisture and wick away sweat
- Suitable for sportswear, casual wear, active wear, sport jersey, polo shirt, golf jersey, top, shorts ect.
- Features:Durable and washable without deformation, bright color, soft and shiny, high dye uptake.
- Perfect for tops, Knitted T-shirts, casual shirts
- Thick, comfortable, windproof and soft
- Suitable for hoodies
- Features:Durable and washable without deformation, bright color, soft and shiny, high dye uptake.
- Perfect for tops, Knitted T-shirts, casual shirts, leggings, compression pants, yoga clothes